Changes to the Appointment System
In response to the demand of appointments, feedback from our patients and our growing population we are now operate a Triage Appointment System. This system involves the Receptionist taking more details in order to ensure you see the correct person at the correct time.
We are using Care Navigation to book your appointment. Our Reception Team are trained to book you the most appropriate appointment, which may not automatically be with a GP.
If you require an appointment to see your GP you will be places on a Triage list and our Triage Team will call you to assess who would be the best person to see you and when that would be. The Triage Team comprises of GP's and nurse Practitioners.
In order for the Triage Team to deal with your call efficiently the Receptionist will ask you basic questions, please help us to help you by answering the Receptionist's questions.
If the GP has asked you to make a follow up appointment, or you have received a letter requesting you make an appointment this will be dealt with by the Reception Team.
Please note it will no longer be necessary to queue at Reception to obtain an appointment as all appointments for a GP will be put on the Triage List and patients will be called back. If your problem is not urgent for the same day please avoid phoning between 8am and 9am.
All clinically urgent issues will be dealt with the same day.
Flu Clinic 2019
Saturday 5th October – 8.30 – 11.30am
Over 65’s only
Please do not attend this clinic if you do not fall into this age group.
Unfortunately there has been a delay in the manufacturing of the vaccine given to patients aged 18 – 64 years. This is due to the World Health Organisation (WHO) delaying the selection of one of the strains of flu by one month, which has had an effect on the manufacturing timelines and therefore distribution has been delayed as a consequence.
Saturday 9th November – 8.30-11.30am
Patients in Chronic Disease Groups aged 18 – 64 years
Children aged 11 – 17 in a Chronic Disease Group
If you do not fall into any of the above patient groups and wish to have a flu vaccination, from 10.30am we will be offering a private flu vaccination by appointment only – please phone the Health Centre to arrange an appointment, the charge for the vaccine will be £10
STAFF TRAINING CLOSURE DAYS
Wednesday 2nd October 2019 1pm - 18:30pm
Wednesday 6th November 2019 1pm - 6:30pm
Wednesday 4th December 2019 1pm - 6:30pm