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Noticeboard

General Data Protection Regulations -GDPR (effective from 25th May 2018)

We are currently updating our policies and ensuring we comply with GDPR- updates can be found on our policies page under the tab of GDPR.  

Physiotherapy services

Patients may now self refer for a consultation with a choice of providers, this can be found under Clinics & Services - follow the link under nursing services.

Staff Training:

The Health Centre will be closed from 12:30 midday, for staff training, on the following afternoons:    Wed 3rd October 2018, Wed 7th November, Wed 5th December.

GP Patient Survey 2018

We are pleased that from the  small sample of surveys this has given results above the national average.  The focus seems to be upon appointments to which we can report that new innovations are being formulated which will include a link on this website to allow an electronic consultation with  a GP replying back by the end of the next working day, plus an ongoing review of our service delivery.  Each month the Friends and Family questionnaire which runs to hundreds of replies  consistently reports more than 90% of patients hold the Health Centre and it's service in the highest feedback category of satisfaction. Our aim remains to continuously improve. 

We're here for you longer

Evening appointments after 6:30PM available Monday and Tuesday here at Holmes Chapel Health Centre, with rest of the week availability too, bookable via our reception team. The appointments for Wed, Thurs,Fri,Sat, Sun are via GP Practices in the wider Eastern Cheshire CCG area. Further information available via this link www.easterncheshireccg.nhs.uk/News-Events/primary-care.htm

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Confidentiality

Blue_Locked_FolderEveryone working for the NHS has a responsibility and a legal duty to protect your information, so that information is not disclosed to unauthorised bodies or people.  You have a right of access to your own health records, subject to certain conditions. If you want to see the information that is kept about you, then make a written request to the person who holds your health records.

If at any time you would like to know more about how we use your information you can speak ­to the person in charge of your care, or to the Caldicott Guardian for the organisation, or visit the NHS web site on http://www.nhs.uk

 

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