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General Data Protection Regulations -GDPR (effective from 25th May 2018)

We are currently updating our policies and ensuring we comply with GDPR- updates can be found on our policies page under the tab of GDPR.  

Physiotherapy services

Patients may now self refer for a consultation with a choice of providers, this can be found under Clinics & Services - follow the link under nursing services.

Staff Training:

The Health Centre will be closed from 12:30 midday, for staff training, on the following afternoons:   Wed 5th September 2018, Wed 3rd October 2018.

GP Patient Survey 2018

We are pleased that from the  small sample of surveys this has given results above the national average.  The focus seems to be upon appointments to which we can report that new innovations are being formulated which will include a link on this website to allow an electronic consultation with  a GP replying back by the end of the next working day, plus an ongoing review of our service delivery.  Each month the Friends and Family questionnaire which runs to hundreds of replies  consistently reports more than 90% of patients hold the Health Centre and it's service in the highest feedback category of satisfaction. Our aim remains to continuously improve. 

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Patient Privacy Notice.

Under our General Data Protection Regulaltions (GDPR) obligations please be aware of how we use patients personal data and the purposes why we keep and use such data.

A link to our notice can be found  here Patient Privacy Notice

Patient Information Leaflet for Young People

An explanation of what we collect, why we share data as necessary and how to contact us if you feel something is wrong in respect of your personal data.

A link can be found here Patient Info for Young People

General Privacy Leaflet

An explanation of our legal basis for processing your personal information , who we share information with and why, our contact details and the contact details for our Data Protection Officer. 

A link can be found here Patient Privacy Leaflet

Making a Subject Access Request.

In most circumstances such a request will be free of charge. We will need as much detail as possible please, proof of ID and will progress to the GDPR timescales of one calender month.

A link can be found here GDPR-Making a Subject Access Request

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