Repeat Prescriptions

red_pills_bottleHaving a repeat prescription means you can obtain your prescription without having to see your GP. It is important that repeat prescriptions are monitored and reviewed annually, to ensure that the medication is still appropriate.

Coronovirus pandemic and prescriptions

All Dispensing GP practices and Community Pharmacies are facing unprecedented demands due to the Covid-19 crisis. We are currently working at full capacity, but if you have a genuinely urgent request please let us know and we will try to deal with this as quickly as possible.

Please note, until advised otherwise by Central the practice will continue to prescribe your usual 28 day supply of medication. Prescribing for excessive periods could result in shortages of some medicines, with serious clinical consequences. 

All prescriptions are now processed in the Dispensary. Patients who are eligible to use the Dispensary may collect their medication from the Dispensary. All other patients may collect their prescription from the Dispensary prior to taking it to a pharmacy of their choice. Alternatively, patients may arrange with a local pharmacy to collect their prescriptions and dispense their medication.

Patients who are self-isolating can telephone the practice to order their prescriptions and we can forward them to the dispensary or the pharmacy of their choice. The Dispensary operates a free delivery service for housebound and shielding patients. Delivery is also provided by other pharmacies - ask at your pharmacy for further details.

For all repeat repeat prescriptions timescales please allow 1 week from making the request into the Practice before collection. Please please allow extra days if affected by Bank Holidays.

How to undertake this request: 

  • Order your repeat prescription online
  • Use your current repeat prescription slip or complete a request form, available in the foyer or at the Dispensary.
  • Place your request form in the collection box in the Health Centre, post it to the surgery or fax it to us on 01477 532563.
  • Send an email to:

               hchcscripts@nhs.net or

               hchcdispensary@nhs.net if a dispensary patient


Prescription collection

As a result of staff shortages in the dispensary, we have had to take the decision to close the dispensary reception between 12:00 and 14:00 each day from Monday 28th June. This is a temporary arrangement in order to allow staff to focus on processing prescriptions and maintain a safe and efficient service during a difficult time, so that prescriptions are available for collection when requested. As the dispensary is now the hub for prescription collection this will affect all patients - we apologise for any inconvenience. Patients will be notified when our normal service resumes. Thank you for your continued support. 

  • Prescriptions may be collected from the Dispensary from 08:30 to 12:00 and 14:00 to 18:30.
  • Please allow 1 week for prescription requests
  • Our Dispensary is available for collection of prescriptions for all patients who have not specified a preferred pharmacy.
  • COVID-19 restrictions currently limit the Dispensary Waiting Room to two patients at a time - please wear a face covering when entering the building. If you are collecting  a prescription on behalf of another patient you will need to provide staff with their name, date of birth and address. Unfortunately if you are unable to provide this information we will not be able to hand over the prescription.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.


NHS charges

The current prescription charge is £9.35 per item (£17.20 per pair of elastic hosiery). From 1st April 2021 the prescription charge will increase to £9.35 per item.

If you need more than 12 prescribed medicines each year , you could save money with a 12-month prepayment certificate (PPC), which cost £108.10

You can also buy a three-month prepayment certificate PPC (costing £30.25), which will save you money if you need more than three prescribed medicines in three months.

Telephone advice and PPC order line: 0845 850 0030

General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

To check to see if you are entitled to free prescriptions click NHS free prescriptions


Information about your medication 

To find out how your medicine works, how and when to take it, possible side effects and answers to your common question go to Medicines A to Z.

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