It is very important that our team have the opportunity to meet together for training purposes. The practice will therefore be closed for staff training between 13:00 – 17:00 on the following dates during 2023

• Wednesday 15th November 

This time is important as it provides protected time for our team to meet together to discuss practice issues, including our triage service, and reflect on feedback from patients to help us improve the service we provide.

The online triage service will be switched off from 12:30 on the day of practice training and remain off until the following morning. During the planned closure any urgent phone calls will be dealt with by NHS 111. If you require emergency care please phone 999 as at any other time. The surgery will re-open at 17:00 for urgent issues only.

Please ensure any prescriptions required on the day are collected before 1pm or after 5pm.

Medical care outside of the Health Centre's opening hours (during the evening and overnight, or at the weekend or on a bank holiday is available from the NHS Eastern Cheshire GP Out of Hours Service.  The GP Out of Hours Service can be accessed via NHS 111.

Please telephone NHS 111 (dial 111) where you will be given advice about your problem or you will be directed to an appropriate service that can help you.  If you need to see a GP outside of the Health Centre's opening hours you may be asked to attend a Primary Care Centre at Macclesfield, Knutsford, Crewe, Northwich, Congleton or Handforth.  Out of hours home visits by a GP will be arranged by this GP out of hours service where appropriate. 

Please do not ask to see a GP out of hours unless you genuinely cannot wait until the Health Centre re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS 111

Use the NHS 111website get information about the management of minor ailments such as colds, urinary infections, conjunctivitis and other ailments. NHS111 can tell you:

• where to get help for your symptoms, if you’re not sure what to do.
• how to find general health information and advice.
• where to get an emergency supply of your prescribed medicine.
• how to get a repeat prescription.

You can also find details of self-care advice at the websites below and through local pharmacy services.

Pharmacies

Pharmacies can give treatment advice about a range of common conditions and minor injuries, such as:

• aches and pains
• sore throat
• coughs
• colds
• flu
• earache
• cystitis
• skin rashes
• teething
• red eye

If you want to buy an over-the-counter medicine, the pharmacist and their team can help you choose. A number of pharmacies in East Cheshire also provide a Minor Ailments Treatment Service.

To find a pharmacy near you click the link find a pharmacy.

Self Care

Self care advice can be found at the East Cheshire site below

https://www.cheshireccg.nhs.uk/choose-well-cheshire/self-care/

NHS website A to Z conditions

NHS 111

We continue to see patients at the Health Centre, but all requests will be via telephone appointment with a GP or nurse. Patients will then be offered a face to face appointment if required. 

If you have an urgent medical need please telephone the Health Centre on 01477 533100 and choose option 2. You will be offered a telephone appointment on the day with a clinician who will decide what action needs to be taken. We are not taking any advance bookings.

We have a number of GP sessions throughout the day, running from 08:30 until 11:30 in the morning and 15:30 to 17:30 in the afternoon.  There are also early and late pre-bookable appointments available on Mondays and Tuesdays.

Nurse appointments are available throughout the day from 08:30 until 17:00.

The doctors are normally in the practice on the days indicated below, although this may change according to other commitments.  

Continuity of care is important - if your problem is not urgent and your usual doctor is unavailable or fully booked on the day you request an appointment, please try to wait until they are available.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.