Suggestions & Feedback

Want to make a suggestion to the practice?

Your comments and suggestions are important to us. With your feedback we are able to implement positive changes and provide the best care for our patients.

 

Please click on the Suggestions Form icon. This will generate the form to download, once its downloaded, please open the document and fill out the form. When you have completed the form please email it to our Patient Experience Lead Megan Hayward, on megan.hayward5@nhs.net. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

 

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please see the 'want to make a complaint' section of this page below.

Want to make a complaint?

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We aim to provide the best service possible to all our patients.

 

However, we are aware on rare occasions things can go wrong resulting in a patient feeling that they have a genuine cause for concern. If this is so, we would wish for the matter to be resolved as quickly, and efficiently as possible.

 

To pursue a query or concern regarding the service we provide, please email our Patient Experience Lead, Megan Hayward, on megan.hayward5@nhs.net for any general enquires please use the online triage form via the admin section.