Having a repeat prescription means you can obtain your prescription without having to see your GP.
It is important that repeat prescriptions are monitored and reviewed annually, to ensure that the medication is still appropriate.
Coronovirus Pandemic and Prescriptions
All dispensing GP practices and community pharmacies are facing unprecedented demands due to the Covid-19 crisis. We are currently working at full capacity, but if you have a genuinely urgent request please let us know and we will try to deal with this as quickly as possible.
Please note, until advised otherwise by central the practice will continue to prescribe your usual 28 day supply of medication. Prescribing for excessive periods could result in shortages of some medicines, with serious clinical consequences.
All prescriptions are now processed in the dispensary. Patients who are eligible to use the dispensary may collect their medication from the dispensary. All other patients may collect their prescription from the dispensary prior to taking it to a pharmacy of their choice. Alternatively, patients may arrange with a local pharmacy to collect their prescriptions and dispense their medication.
Patients who are self-isolating can telephone the practice to order their prescriptions and we can forward them to the dispensary or the pharmacy of their choice. The dispensary operates a free delivery service for housebound and shielding patients. Delivery is also provided by other pharmacies - ask at your pharmacy for further details.
For all repeat repeat prescriptions timescales please allow 1 week from making the request into the Practice before collection. Please please allow extra days if affected by Bank Holidays.
How to undertake this request:
- Order your repeat prescription online
- Use your current repeat prescription slip or complete a request form, available in the foyer or at the dispensary.
- Place your request form in the collection box in the health centre, post it to the surgery or fax it to us on 01477 532563.
- Send an email to: firstname.lastname@example.org email@example.com if a dispensary patient
As a result of staff shortages in the dispensary, we have had to take the decision to close the dispensary reception between 12:00 and 14:00 each day from Monday 28th June. This is a temporary arrangement in order to allow staff to focus on processing prescriptions and maintain a safe and efficient service during a difficult time, so that prescriptions are available for collection when requested. As the dispensary is now the hub for prescription collection this will affect all patients - we apologise for any inconvenience. Patients will be notified when our normal service resumes. Thank you for your continued support.
- Prescriptions may be collected from the Dispensary from 08:30 to 12:00 and 14:00 to 18:30.
- Please allow 1 week for prescription requests
- Our Dispensary is available for collection of prescriptions for all patients who have not specified a preferred pharmacy.
- COVID-19 restrictions currently limit the Dispensary Waiting Room to two patients at a time - please wear a face covering when entering the building. If you are collecting a prescription on behalf of another patient you will need to provide staff with their name, date of birth and address. Unfortunately if you are unable to provide this information we will not be able to hand over the prescription.
There are several reasons why patients may choose to use the dispensary:
- Patient convenience: one stop health care –medication may be collected before leaving the Health Centre.
- Safe and efficient service: the dispensary uses the same computer system as your doctor. This allows rapid transfer of information, reducing your waiting time, and enables your prescription to be checked against your medication and medical history.
- Helping us help you: every time you use the dispensary you generate income for the practice. This helps us provide extra services for all our patients.
- Dispensary delivery service: available to patients who have difficulty collecting their medication.
The Holmes Chapel Health Centre Dispensary can be contacted directly on 01477 533100 then taking option 3 then option 1.
It is the patient’s choice whether or not to use the dispensary; alternative local pharmacies are available to all of our patients.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.